Historically this information was not normally made available until after an offer had been negotiated, often causing sales to be re-negotiated or collapse altogether.

HIPs aim to increase confidence in the sale process from the start. The transparency of this process should lead to an increase in number of offers proceeding through to completion.

Estate agents marketing homes with HIPs are required, for the first time, to belong to an approved consumer redress scheme.  This means more peace of mind and a better standard of service for consumers whilst giving them an independent body to approach with any concerns or complaints.